Terms & Conditions

Renown Alfa Technologies Pvt. Ltd.

1. Acceptance of Terms

Welcome to RenownCRM. These Terms & Conditions govern your access to and use of RenownCRM and related CRM/HRMS software services provided by Renown Alfa Technologies Pvt. Ltd.

By registering for an account, purchasing a subscription, or using the Service, you agree to comply with these Terms & Conditions.

2. Description of Service

RenownCRM provides cloud-based business software and related services that may include CRM, HRMS, employee management, attendance, leave management, payroll, reporting, and other business management features.

3. Account Registration

Customers may be required to create an account to use certain features. You are responsible for providing accurate information and keeping your account credentials confidential.

4. Customer Responsibilities

Customers are responsible for the information, records, employee data, customer data, documents, and other content entered or uploaded into the Platform.

Customers must ensure that their use of the Service complies with applicable laws and regulations.

5. Acceptable Use

Customers must not use the Platform to engage in unlawful activities, attempt unauthorized access, interfere with the operation of the Service, distribute malicious software, or misuse the accounts or data of other users.

6. Subscription and Payment

Certain features require a paid subscription. Subscription fees, billing periods, and applicable taxes will be presented to the customer before completing a purchase.

7. Cancellation and Refunds

Subscription cancellation and refund requests are subject to our Cancellation & Subscription Policy and Refund Policy.

8. Customer Data

Customers retain responsibility for the data they submit to the Platform. We process customer information in accordance with our Privacy Policy and applicable laws.

9. Data Security

We use reasonable technical and organizational measures designed to protect information processed through the Service. However, no online system can be guaranteed to be completely secure.

10. Intellectual Property

The Platform, software, design, branding, logos, features, documentation, and related materials are owned by or licensed to Renown Alfa Technologies Pvt. Ltd. and are protected by applicable intellectual property laws.

11. Third-Party Services

The Platform may integrate with third-party services, payment providers, communication services, analytics tools, or other external platforms. Such services may be subject to their own terms and privacy policies.

12. Service Availability

We aim to maintain reliable availability of the Service but do not guarantee uninterrupted or error-free operation at all times. Maintenance, upgrades, technical issues, security incidents, or events beyond our reasonable control may temporarily affect availability.

13. Account Suspension or Termination

We may suspend or terminate access to the Service if an account violates these Terms, fails to meet payment obligations, is used for unlawful activities, or creates a security or operational risk.

14. Limitation of Liability

To the extent permitted by applicable law, Renown Alfa Technologies Pvt. Ltd. will not be liable for indirect, incidental, consequential, or special losses arising from the use or inability to use the Service.

15. Customer Data Responsibility

Customers are responsible for maintaining appropriate backups, permissions, access controls, and lawful use of information entered into the Platform.

16. Changes to the Service

We may add, modify, improve, suspend, or discontinue features of the Service from time to time. Where appropriate, we may provide notice of material changes.

17. Changes to These Terms

We may update these Terms & Conditions periodically. Updated terms will be published on this page. Continued use of the Service after changes become effective may constitute acceptance of the updated terms.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India, subject to applicable legal requirements.

19. Contact Us

If you have questions regarding these Terms & Conditions, please contact us:

  • Company: Renown Alfa Technologies Pvt. Ltd.
  • Email: support@renownsystem.com
  • Address: E-20 1st Floor, Block E,
    Sector-3, Noida-UP 201301